You can upload documents, images, and videos through Phalanx. The type of file you can send depends on your plan type.
If you are a ShieldWolf user, you can send any file type. If you are a SendTurtle user, you are limited by the type of plan you’re on. SendTurtle Free users can only send MS, PDF, JPEG, and PNG files. SendTurtle Pro users can send any file type.
See a full list of applicable file types below:
PDF
Microsoft PowerPoint (.pptx, .ppt)
Microsoft Word (.docx, .doc)
Keynote (.key)
Audio (.aif, .aiff, .flac, .m4a, .mp3, .oga, .ogg, .wav, .wma)
Images (.3fr, .ai, .arw, .bmp, .cr2, .crw, .dcr, .dcs, .dng, .dwg, .erf, .gif, .heic, .jpeg, .jpg, .kdc, .mef, .mos, .mrw, .nef, .nrw, .orf, .pef, .png, .ppm, .psd, .r3d, .raf, .rw2, .rwl, .sr2, .svg, .svgz, .tiff, .wbmp, .webp, .x3f)
Videos (.3gp, .3gpp, .3gpp2, .asf, .avi, .dv, .m2t, .m4v, .mkv, .mov, .mp4, .mpeg, .mpg, .mts, .ogv, .rm, .ts, .vob, .webm, .wmv)
Spreadsheets (.csv, .gsheet, .ods, .xls, .xlsx, .xlsm)
Archive (.7z, .rar, .tar.bz2, .tar.gz, .zip, .zipx)
Text (.rtf, .txt)
Image uploads
SendTurtle supports the following file types up to specified size limits:
File type | Size limit |
.3fr | 200 MB |
.ai | 265 MB |
.arw | 200 MB |
.bmp | 100 MB |
.cr2 | 200 MB |
.crw | 200 MB |
.dcr | 200 MB |
.dcs | 200 MB |
.dng | 200 MB |
.dwg | 100 MB |
.erf | 200 MB |
.gif | 100 MB |
.heic | 100 MB |
.jpeg | 100 MB |
.jpg | 100 MB |
.kdc | 200 MB |
.mef | 200 MB |
.mos | 200 MB |
.mrw | 200 MB |
.nef | 200 MB |
.nrw | 200 MB |
.orf | 200 MB |
.pef | 200 MB |
.png | 100 MB |
.ppm | 100 MB |
.psd | 1,024 MB |
.r3d | 200 MB |
.raf | 200 MB |
.rw2 | 200 MB |
.rwl | 200 MB |
.sr2 | 200 MB |
.svg | 48 MB |
.svgz | 48 MB |
.tiff | 200 MB |
.wbmp | 100 MB |
.webp | 100 MB |
.x3f | 200 MB |
Notes:
Images need to be less than 50 megapixels.
Audio files are only supported up to 1 GB.
Watermarking is not currently supported for video, audio, image, and spreadsheet uploads.
GIFs will be uploaded as GIFs.
Animated file types like .webp will be displayed as .jpeg files but will download as their original file type.
Things to consider
Users can upload one file per send. ShieldWolf and SendTurtle Pro users can send to multiple recipients per send.
Visitors will see the name of your files if you create a link that allows the file to be downloaded.
Only PDF files include Analytics tools.
Only these file extensions currently allow for preview: .pdf, .doc, .docx, .ppt, .pptx, .xls, .xlsm, .xlsx, .txt, .jpg", .jpeg, .png